NO RESPONSE FROM HELPDESK? Here is the reason...

We are well known for replying faster to any ticket than 98% of all marketers and can prove this on hundreds of very satisfied customers.

If you opened a ticket and you didn't receive any confirmation email with your login details or you wait too long for a reply (general response time less than 24 hours, most of the times within hours) there is one reason for this:

Following email service providers are well known for blocking our emails so please use a different email address for submitting a ticket again that you can be sure that you will receive the help you need:

BTInternet, Comcast, Yahoo, AOL, Hotmail, MSN, Bellsouth, Earthlink, Shaw, Verizon.

I recommend to use a free GMail address you can register for free here